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General Terms & Conditions
9 No bonus gift will be delivered on sailings less than three-nights. Only one bonus gift will be delivered on sailings between 3- and 6-nights. All orders need to be placed up to 5 days before a US-based sailing and 7 days for an internationally based sailing. If no selections are made before the time prescribed above, then no order will be placed. Orders and/or substitutions cannot be placed on or after boarding day.
All Diamond Plus and above members can go into the secure Crown & Anchor section of the website and select your preferences and keep them up to date; or, Diamond Plus members and their travel agents can contact a Loyalty Specialist within 14 days of their departure to select a facility and arrange timing for delivery to either their stateroom or dining room by calling +1 (800) 526 9723 and pressing 9 at any time during the greeting message. All orders are per household and will be selected by the primary member in the relationship. Hours of operation: Monday to Friday 8 a.m. – 11 p.m.; Saturday and Sunday, 9 a.m. – 8 p.m. (ET).
11 Crown & Anchor Exclusive Rates are applicable to specific ship and sail dates. When reserving, the applicable offer code and a valid Crown & Anchor Society membership number must be included in the reservation. The offer may be withdrawn at any time. The discount offer will not be replaced if certificates are lost, stolen or otherwise destroyed. The offer cannot be used with certain restricted fares. The certificate cannot be combined with another certificate on the same reservation. Rates cannot be combined with MyCruiseSM Rewards, Upgrades, Companion Fare and Free Cruise Fare. Applies to all categories, unless otherwise noted. This offer is not combinable with any other promotion or offer unless expressly stated therein. Royal Caribbean International will deduct the application offer value from final payment upon review. The discount applies on a per-stateroom basis; double occupancy. Singles paying 200% are entitled to full face value. Prices vary from ship to ship and space is subject to availability at the time of making your reservation. The certificate must be submitted to Royal Caribbean PRIOR TO FINAL PAYMENT or before the coupon expires, whichever comes first. Please reference the coupon code when reserving your cruise holiday. To have access you must log in to the members-only section of our website. A new set of Sales Event offers from Royal Caribbean International is published each Thursday evening. Unless otherwise noted, they can only be booked on the Monday following the Thursday on which they are posted. They are not available after that time and are subject to change by the cruise line at any time.
12 Balcony and Suite Discounts are a per-stateroom discount applicable on balcony and suite categories only available to Platinum, Emerald, Diamond, Diamond Plus and Pinnacle Crown & Anchor Society members. Savings are not redeemable for cash and are non-transferable. When reserving, a valid Crown & Anchor Society membership number must be included in the reservation. Platinum, Emerald, Diamond, Diamond Plus and Pinnacle Crown & Anchor Society members will receive an increased discount for making a reservation for a sail date outside of six (6) months. Within six (6) months of sailing, if the guest cancels and reinstates the booking, applies a fare change, changes categories, or changes the ship or sail date of the booking, the discount will be automatically adjusted to the lower value. Discount will be applied per passenger. This offer can only be combined with the Onboard Booking Bonus while making a reservation onboard a Royal Caribbean ship. This offer cannot be used with certain restricted fares and is not combinable with any other promotion or offer, including, but not limited to Shareholder Benefits, and other dollars off and onboard credit offers, MyCruiseSM Upgrades, Companion Fare and Free Cruise promotions and benefits. Single occupancy guests paying 200% cruise fare are eligible for the Offer. Single occupancy guests paying less than 200% cruise fare will be eligible for a prorated value of the Offer. Prices vary from ship to ship and space is subject to availability at the time of making your reservation. Please call or have your travel agent call our pre-cruise number on 1800 754 500 (AU) or 0800 102 123 (NZ) to answer additional questions or to make arrangements.
13 To have access to Special Offers, you must have a valid opt in e-mail address on file with Crown & Anchor Society to receive promotions through e-mail. To have access to the Royal Caribbean Sales Event Offers you must log in to the member-only section of our website. A new set of Sales Event offers from Royal Caribbean International is published each Thursday evening. Unless otherwise noted, they can only be booked on the Monday following the Thursday on which they are posted. They are not available after that time and are subject to change by the cruise line at any time.
14 One Cruise Point for each completed night of sailing and an extra Cruise Point per night when you purchase and sail in suite accommodations (categories RL, RS, PS, SL, TS, TL, A1, A2, A3, CL, OL, OS, OT, OP, FS, GL, GP, GS, GB, GT, JS, J1, J3, J4, VT, VP, VO, VS, L1, L2) and/or sail in any category and pay a single pricing type for double occupancy staterooms. All other rates including Travel Agent rates are excluded from single price type extra point promotions. Cruisetours are included as an additional night per each day on the cruise tour. Points will be awarded by rate paid not rate berthed, for example, in the instance of an upgrade from an outside to a suite category.
18 Equivalent Recognition is a program that offers Crown and Anchor, Captain's Club and Le Club Voyage loyalty members the opportunity to receive recognition and similar benefits when they sail with one of the three brands – both pre-cruise and onboard with matching tier status; however Cruise Points will remain according to the actual cruises taken and calculated using the Program level accrual system for the Crown & Anchor Society. Members of one program must enrol in the sister program in order to receive equivalent recognition benefits. Credits earned on one brand are not combinable with credits earned from another brand. The benefits of the Captain’s Club, Crown & Anchor Society and Le Club Voyage will stay independent and not be combined. Royal Caribbean Crown & Anchor Society® Platinum and Emerald levels will be equivalent to Select in Celebrity Cruise's Captain's Club and Explorer in Azamara Club Cruises' Le Club Voyage. Royal Caribbean Crown & Anchor Society® Diamond, Diamond Plus and Pinnacle Club levels will be equivalent to Elite in Celebrity Cruise's Captain's Club and Azamara Club Cruises' Discoverer in Le Club Voyage. Gold and Pinnacle Club membership status in Crown & Anchor Society are not part of this benefit. Pinnacle Club membership tier level can only be obtained through earning the appropriate number of Cruise Points on Royal Caribbean ships.
19 We may, at our sole discretion, offer complimentary upgrades to Diamond Plus and Pinnacle members if stateroom upgrades are available. Please provide the upgrade preference information requested below, which will be considered if a stateroom upgrade is offered to you. Neither upgrades nor upgrade preferences are guaranteed.